General Question?

Q1.How to Place Order & Procedure ?

Your Order can be Placed by 4 simple Steps.

1. Visit :
2. Add your desire Game to Cart then Click Checkout. Fill in the checkout form and choose the payment method.

Easy Pay: Easy Paisa Shop, Easy Paisa Mobile Account & Visa/Master Card. Simply select easy-pay in checkout.

ProcedureCick Here to learn how to make a payment via Easy Pay.

Easy Paisa/Jazz Cash/Omni/Upaisa Shop: You can pay at any nearest Mobile Payment Shops with CNIC & Mobile Number. Simply select in checkout and send an SMS with your Order # to 03459442566 to get the payment details.

Procedure – Visit any nearest Mobile Payment Shop along with your CNIC & Mobile Phone. Show them the details you received and ask them to make a payment to it. Transfer Charges are to be Paid Separately.

NOTE: If you don’t have CNIC please use EasyPay Token System.

Local Bank Transfer: You can transfer from Any Pakistani Bank to Our Bank Account via Online Banking,Mobile Banking,ATM OR Cash Deposit into any Meezan Bank branch. Simply Select Bank Transfer option in Checkout.

Wallet: Local Website Wallet, To add Fund to your wallet Contact Us.

3. After making the Payment please notify us to get your order delivered as soon as possible.
4. Once your payment is cleared your order will be delivered within 24 hours (45 min Average) after the payment confirmation.

You can Track your Order in My Account > Orders Tab on top of the website.

Q2.What are the payment methods?

1.Easy Pay: Is a payment service for online shopping by Telenor & Tameer Bank. You can make a payment at neareast Easy Paisa Shop,Your Easy Paisa Account Or using a Visa/Master Card. For more information on Easy Pay, Click Here.

2. Local Bank Transfer: Make a payment from any Bank of Pakistan by Online Banking,ATM or Phone Banking.

3.Easy Paisa,Jazz Cash,Omni,Upaisa: Pay at any nearest mobile payment shop using your CNIC & Mobile.

  • NOTE: Any additional fee’s associated with the payment shall be paid separately.

Q3.What if this is a scam and how can i trust ?

We value your hard earned money and therefore offer you a buyer protection.

Q4.What is Buyer Protection ?

Buyer protection is a services where you pay the amount of your order via Easy Paisa/Jazz Cash/Omni/Upaisa and do not provide your secret transaction code until or unless your product is delivered and redeemed successfully without the secret transaction code we wont be able to receive your money. The FEE of Rs 250 will be charged & transfer charges are to be paid separately. ID Verification Required for Order Amount exceding Rs 2500 & Payment CODE must be provided within 24 hours of the delivery to avoid any inconveniences. 

  • IF failed to provide CODE for your order KeysTeez reserve the right to revoke/suspend your gaming account of Steam,Origin,Uplay e.t.c

Q5. How to get buyer protection ?

Simply Contact 03455222007 and Ask for Buyer Protection.

Q6.Are all these games original ?

Yes, All the games in our store are original games.

Q7. What is DLC / Expansion Pack?

DLC / Expansion Pack is the extension of the base game which add additional contents to the game such as vechicles,guns,missions,game modes e.t.c.

  • DLC Pack Requires Base Game to Play. 

Q8. What is Season Pass/Premium Pack ?

Season Pass OR Premium Pack includes all the released and upcomming DLC Packs of the Game.

  • Season Pass/Premium Pack Requires Base Game to Play. 

Q9. Do i get a DVD ?

No, These are platform based game therefore no disks are provided and games are only downloaded from the internet. We will only provide you a cd-key which will give you access to the game and it files.

Q10. When do i get my game cd-key ?

As soon as your payment is confirm, your order is delivered in 45 minutes average in some very rare cases it may take 24-48 working hours.

Q11. How will i get a cd-key/code ?

Your CD Key/ Code will be Email as well as SMS to you, the CD Key/ Code can also be viewed in Track Order OR My Account page on Top of the Website.

Q12. What to do with my game cd-key ?

As all these games belongs to different platform’s all you have to do is download the Platform, Sign up, Redeem your Game,Download and play. For More Visit Tutorial.

Q13. What is Steam Gift ?

In case of Steam Gift we will make a direct purchase from Steam Store itself and send the game to you via Steam.

Q14. Why Steam Gift instead of CD Key/Code ?

Due to Regional Pricing Pakistan is now one of the Region where Steam is offering lowest prices. So if the cost of the Game is less on Steam Store then the CD Key/Code then we will send you the Steam Gift.

Q15. How can i know if i will receive Steam Key/Code OR Steam Gift ?

IF the Price of the Game is On SALE then you will most probably be getting a CD Key/CODE & If the price is Regular then it will be Steam Gift. Its always better to confirm before ordering as it might not be the case every time.

Q16. Which one is better Steam Gift or CD Key/CODE ?

They are both basically the same things the only difference is the Delivery/Activation methods.

Q17. How will i get game files ?

Your game files will be downloaded from its designited platform once the game has been activated.

Q18.Can i download game on another PC and then Copy the files to other Computer will it work ?

Yes, You can download files in 1 PC and then transfer it to another PC to play.

Q19. How many computers can i run this game on ?

You can run this game on unlimited number of computers but can only be played once at a time.

Q20. Will i have to start download all over again if my computer shuts down in the middle of the downloading ?

No,Your downloading will continue from where it was left off but in some cases you might loose few MB’s of the data and in very rare case if the crash corrupted the data then you might need to start all over again.

Q21. Will i loose the game if my window get corrupted ?

No, The game is attached to your account so you will not loose the game instead you can redownload the files and start playing again.

Q22. Can i play multiplayer with my friends ?

Yes, you can play multiplayer with your friends as well as local and international lobbies, If that game supports multiplayer and online multiplayer.

Q23. Do i get the product snapshot ?

It varies from product to product, we may or may not provide snapshot but all the codes are 100% Legit and Original.

Q24. Do i get the guarantee and warranty ?

Yes, we provide guarantee and warranty but terms and conditions apply.

Q25. What if the game does not work ?

If the problem is with the activation then we will resolve it for you as part of our Activation Guarantee & If you have any other problems then you can contact official support of that platform.

Q26. What is the Activation Guarantee ?

Activation guarantee is where we will make sure the game brought is activated into your account.We have a success rate of 99.98% and very rarely one of the 3 errors could occur & IF it does Click Here for more details.

Q27. What if i have some trouble in the Game ?

If your having any issues/troubles in the game you can contact the designated platform to get official support, they will help you to resolve any issue. 

Q28. Will i get the new updates & patches for the game?

Yes, you will get all the upcoming updates and patches automatically.

Still Have any Questions Feel free to Contact Us


  1. After the purchase .
    how will i get the transaction id.
    You guys will send me the id via sms or email or i’ll get it from the bank?

    1. Transaction ID is automatically generated by the bank or any other payment medium once the money is sent successfully.

      1. Thanks

  2. I didnt recieve my key and its been 12 hours.. what do i do?

    1. Have you forwarded your payment confirmation and order # to 03459442566 after the payment ?

      1. yes sir . He also asked my order number and didnt reply

        1. I have checked your order and it seems like you haven’t provided the necessary details in order to get your order processed also you were replied and contacted multiple times but you didn’t responded.

  3. can i play csgo world wide or is it only playable in asia?

    1. To be activated in Pakistan and playable worldwide.

  4. i got the fifa 18 key from your website a few days ago, but online play isnt working , i have reinstalled and redownloadaed the game as well , but it shows unable to connect to the internet everytime, what is the solution???

  5. I ordered Counter strike Global Offensive for 750 rs …is that indian rupees or in pakistani rupees??

    1. Its Pakistani Rupee

  6. after sending payments can we have to reload the checkout page for the transaction id

    1. Transaction ID is generated upon payments depending on the payment method you choose and the ID will be given to you by that payment option not the checkout page e.g If you want to pay using EasyPaisa then you will receive an SMS from 3737 having the Trx ID in it.

  7. which region do i have to put in my steam account.
    which currency will it show if i put in pakistan

    1. Can you please elaborate your question ?

  8. is the fifa 18 icon edition, ronaldo edition or normal edition?

    1. If the Game Title is just the Game name then it is Normal Edition.

  9. How to change payment method ?

    1. Payment Method can only be change if the order status is Pending Payments, Goto My Account>Orders>View Order> Pay Order.

  10. I want to buy the DON BRADMAN CIRCKET 17 and 14. But its not on your website. (Im buying for first time also)

    1. You can send us a Game Request at the bottom of the website.

  11. where can i find my transaction id ? ( yes im buying first time )

    1. Transaction ID is generated once you make a payment.

  12. price of titanfall 2 on origin as to this date is 1999 and price of ultimate edition is 2499 then why are you guys giving the copy of 3000 rs?? is this old price right?

    1. All the prices on our website are upto date and Origin currency is not PKR its INR which would be around Rs 3,250 PKR if you do the conversion.

      1. lol this solved my confusion!

  13. I have pre ordered FIFA 18 and it has not yet been delivered, will I get it tomorrow and will it have the pre order bonuses?

    1. Pre Order’s are delivered on the release date or a day before the release date and we can’t confirm any bonus until the release date you might or might not get any pre order bonus.

  14. how much space does watch dogs 2 take

    1. Visit this link for it’s system requirements:

  15. What is te difference between a global key and a local/pakistan key?

    1. Global key will work in multiple countries and local/Pakistan key will only work in Pakistan.

      1. How steam track my location?
        If i change my location to US it will become a US account or it track it through gps or something?

        1. Please visit the link below for more details on Region limitation:

  16. What’s the difference between Counter strike global offensive of tag 1300Rs and 750Rs?

    Muhammad Rayan
    1. Please read the product description for details.

  17. Is Fifa 18 ICON Edition available for pre order?

  18. I want to change payment method. Please guide

    1. Please visit My Account page and View Order Number you want to change the payment method off and then click Pay button

  19. Its been more than 1 hour but I didn’t receive my order and I have paid the money.
    Could You tell me how much time will it take.

    1. Please forward your payment confirmation SMS to 03459442566 to get your order processed. The delivery time is within 24 hours ( 45 min average) after the payment confirmation.

  20. Actually this game needs a account which costs 2850 rupees so how can i get that. ? When i purchase the product as the game itself is free i am only buying to make a premium account ? Plz guide me on it

    1. Hello Mobeen,

      Which game are you referring to ?

  21. AOA
    I would like to know if the game NEED FOR SPEED 2015 is DELUXE edition or the standard version.

    M.Faheem Khan
  22. How to notify?,I mean will you give me a phone number or something.

    Khurram Nadeem
  23. Plz Cash On Delivery Ka Bhi Option Ho na Chahiye

    1. ye pakistani awaam hy, phir lutt mach jaay gee 😀

  24. What to do after payment

    1. Order procedure is mentioned in the Question 1.

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