General Question?

Q1.How to Place Order & Procedure ?

Your Order can be Placed by 4 simple Steps.

1. Visit :
2. Add your desire Game to Cart then Click Checkout. Fill in the checkout form and choose the payment method.

Easy Pay: Easy Paisa Shop, Easy Paisa Mobile Account & Visa/Master Card. Simply select easy-pay in checkout.

ProcedureCick Here to learn how to make a payment via Easy Pay.

Easy Paisa/Jazz Cash/Omni/Upaisa Shop: You can pay at any nearest Mobile Payment Shops with CNIC & Mobile Number. Simply select in checkout and send an SMS with your Order # to 03459442566 to get the payment details.

Procedure – Visit any nearest Mobile Payment Shop along with your CNIC & Mobile Phone. Show them the details you received and ask them to make a payment to it. Transfer Charges are to be Paid Separately.

NOTE: If you don’t have CNIC please use EasyPay Token System.

Local Bank Transfer: You can transfer from Any Pakistani Bank to Our Bank Account via Online Banking,Mobile Banking,ATM OR Cash Deposit into any Meezan Bank branch. Simply Select Bank Transfer option in Checkout.

Wallet: Local Website Wallet, To add Fund to your wallet Contact Us.

3. After making the Payment please notify us to get your order delivered as soon as possible.
4. Once your payment is cleared your order will be delivered within 24 hours (45 min Average) after the payment confirmation.

You can Track your order in My Account page on top of the website.

Q2.What are the payment methods?

1.Easy Pay: Is a payment service for online shopping by Telenor & Tameer Bank. You can make a payment at neareast Easy Paisa Shop,Your Easy Paisa Account Or using a Visa/Master Card. For more information on Easy Pay, Click Here.

2. Local Bank Transfer: Make a payment from any Bank of Pakistan by Online Banking,ATM or Phone Banking.

3.Easy Paisa,Jazz Cash,Omni,Upaisa: Pay at any nearest mobile payment shop using your CNIC & Mobile.

  • NOTE: Any additional fee’s associated with the payment shall be paid separately.

Q3.What if this is a scam and how can i trust ?

We value your hard earned money and therefore offer you a buyer protection.

Q4.What is Buyer Protection ?

Buyer protection is a services where you pay the amount of your order via Easy Paisa/Jazz Cash/Omni/Upaisa and do not provide your secret transaction code until or unless your product is delivered and redeemed successfully without the secret transaction code we wont be able to receive your money. The FEE of Rs 250 will be charged & transfer charges are to be paid separately. ID Verification Required for Order Amount exceding Rs 2000 & Payment CODE must be provided within 24 hours of the delivery to avoid any inconveniences. 

  • Terms and Conditions apply.
  • IF failed to provide CODE for your order KeysTeez reserve the right to retain and suspend your gaming account of steam,origin,uplay e.t.c

Q5. How to get buyer protection ?

Simply select Buyer Protection in Checkout page.

Q6.Are all these games original ?

Yes, All the games in our store are original games.

Q7. What is DLC ?

DLC Pack is the extension of the base game which add additional contents to the game such as vechicles,guns,missions,game modes e.t.c.

  • DLC Pack Requires Base Game to Play. 

Q8. What is Season Pass/Premium Pack ?

Season Pass OR Premium Pack includes all the released and upcomming DLC Packs of the Game.

  • Season Pass/Premium Pack Requires Base Game to Play. 

Q9. Do i get a DVD ?

No, These are platform based game therefore no disks are provided and games are only downloaded from the internet. We will only provide you a cd-key which will give you access to the game and it files.

Q10. When do i get my game cd-key ?

As soon as your payment is confirm, your order is delivered in 45 minutes average in some cases it may take 24-48 working hours.

Q11. How will i get a cd-key/code ?

Your CD Key/ Code will be Email as well as SMS to you.

Q12. What to do with my game cd-key ?

As all these games belongs to different platform’s all you have to do is download the Platform, Sign up, Redeem your Game,Download and play. For More Visit Tutorial.

Q13. How will i get game files ?

Your game files will be downloaded from its designited platform once the game has been activated.

Q14.Can i download game on another PC and then Copy the files to other Computer will it work ?

Yes, You can download files in 1 PC and then transfer it to another PC to play.

Q15. How many computers can i run this game on ?

You can run this game on unlimited number of computers but can only be played once at a time.

Q16. Will i have to start download all over again if my computer shuts down in the middle of the downloading ?

No,Your downloading will continue from where it was left off but in some cases you might loose few MB’s of the data and in very rare case if the crash corrupted the data then you might need to start all over again.

Q17. Will i loose the game if my window get corrupted ?

No, The game is attached to your account so you will not loose the game instead you can redownload the files and start playing again.

Q18. Can i play multiplayer with my friends ?

Yes, you can play multiplayer with your friends as well as local and international lobbies, If that game supports multiplayer and online multiplayer.

Q19. Do i get the product snapshot ?

It varies from product to product, we may or may not provide snapshot but all the codes are 100% Legit and Original.

Q20. Do i get the guarantee and warranty ?

Yes, we provide guarantee and warranty but terms and conditions apply.

Q21. What if the game does not work ?

If the problem is with the activation then we will resolve it for you as part of our Activation Guarantee & If you have any other problems then you can contact official support of that platform.

Q22. What is the Activation Guarantee ?

Activation guarantee is where we will make sure the game brought is activated into your account.We have a success rate of 99.98% and very rarely one of the 3 errors could occur & IF it does Click Here for more details.

Q23. What if i have some trouble in the Game ?

If your having any issues/troubles in the game you can contact the designated platform to get official support, they will help you to resolve any issue. 

Q24. Will i get the new updates & patches for the game?

Yes, you will get all the upcoming updates and patches automatically.

Still Have any Questions Feel free to Contact Us


  1. I have pre ordered FIFA 18 and it has not yet been delivered, will I get it tomorrow and will it have the pre order bonuses?

    1. Pre Order’s are delivered on the release date or a day before the release date and we can’t confirm any bonus until the release date you might or might not get any pre order bonus.

  2. how much space does watch dogs 2 take

    1. Visit this link for it’s system requirements:

  3. What is te difference between a global key and a local/pakistan key?

    1. Global key will work in multiple countries and local/Pakistan key will only work in Pakistan.

      1. How steam track my location?
        If i change my location to US it will become a US account or it track it through gps or something?

        1. Please visit the link below for more details on Region limitation:

  4. What’s the difference between Counter strike global offensive of tag 1300Rs and 750Rs?

    Muhammad Rayan
    1. Please read the product description for details.

  5. Is Fifa 18 ICON Edition available for pre order?

  6. I want to change payment method. Please guide

    1. Please visit My Account page and View Order Number you want to change the payment method off and then click Pay button

  7. Its been more than 1 hour but I didn’t receive my order and I have paid the money.
    Could You tell me how much time will it take.

    1. Please forward your payment confirmation SMS to 03459442566 to get your order processed. The delivery time is within 24 hours ( 45 min average) after the payment confirmation.

  8. Actually this game needs a account which costs 2850 rupees so how can i get that. ? When i purchase the product as the game itself is free i am only buying to make a premium account ? Plz guide me on it

    1. Hello Mobeen,

      Which game are you referring to ?

  9. AOA
    I would like to know if the game NEED FOR SPEED 2015 is DELUXE edition or the standard version.

    M.Faheem Khan
  10. How to notify?,I mean will you give me a phone number or something.

    Khurram Nadeem
  11. Plz Cash On Delivery Ka Bhi Option Ho na Chahiye

  12. What to do after payment

    1. Order procedure is mentioned in the Question 1.

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